Teams ready for the guest.
Digital training solutions for hotel, restaurant and café chains; improve your service quality and customer satisfaction.
Leading organisations trust Vedubox
Ready-made infrastructure for your organisation’s training
A separate training plan for every department in tourism.
Reception
Guest welcome and reservations
Housekeeping
Cleaning and room standards
Kitchen
Hygiene and recipe standards
Service Team
Service and guest experience
Restaurant and Café
Product and service training
Department Heads
Team management and tracking
This is how training works in hotels and restaurants.
Seasonal onboarding, service standards, tests and reports work together on one platform; every property’s readiness is visible from head office.
Seasonal onboarding
Onboarding training is assigned automatically to seasonal staff by department.
Service standards
Short tests measure standards knowledge for reception, service and housekeeping.
Training between shifts
Live training is recorded; staff watch short content on mobile during the busy season.
Staff certificate
A certificate is issued on completion and refreshers are reminded before the new season.
Reports by property
Which property and which department completed training: live, by person and by property.
The training challenges in your sector, and how Vedubox answers them.
Seasonal Staff
A new team arrives every season and training has to be completed in a short time.
Onboarding programmes are assigned automatically to new arrivals.
Service Standards
The same service is delivered differently at different properties.
The same content and assessment is given to all properties from one centre.
Different Languages
It is hard to give the same training to staff who speak different languages.
With the multilingual interface, training is delivered in staff’s own language.
Busy Shifts
In peak season it isn’t possible to bring the team together for training.
Short content is watched on the mobile app between shifts.
Unmeasured Knowledge
Staff knowledge can’t be assessed regularly.
Regular exams and reports track knowledge systematically.
Standout learning modules for tourism teams.
From live lessons to online exams, from the content library to certificates: the training topics organisations need most, on one platform.
More capable teams, stronger organisations.
Hygiene and Service
Guest Experience
Department Authorisation
A clear path from season start to guest.
Analysis
Departments, the seasonal workforce and existing service standards are reviewed.
Design
Curriculum and refresher calendar are defined by reception, housekeeping and kitchen role.
Launch
The seasonal workforce is imported into the system and content is opened in staff’s own language.
Measurement
Completion and test data is reported by property; gaps become visible.
Consistent service even in peak season.
Get your hotel, restaurant and café teams ready quickly at the start of the season and keep the same service quality at every property.
Team-Specific
Separate training plans for reception, housekeeping and the kitchen.
Fully Recorded
Hygiene and safety training is a record you can show in an audit.
Shift-Friendly
Training is accessible at any time around shift and season plans.
Ready-Made Content
Service videos and procedure documents are uploaded as they are.
Mobile and Offline
Download content to the mobile app and watch it without internet.
Automatic Reminders
Alerts for trainings and certificates that are about to expire.
Multi-Site Management
Training for all hotels and restaurants is managed from one centre.
Gamification
Points and badges keep seasonal teams motivated.
Frequently Asked Questions
How does Vedubox benefit tourism businesses?
It brings department-based training for hotels, restaurants and tour operators together on one platform and helps seasonal staff settle in quickly.
Does it integrate with our existing systems?
Zoom, Teams, Webex and Vimeo integrations are ready to go, and API, SSO and LDAP connect it smoothly to your corporate systems.
How many users does it scale to?
Its cloud infrastructure scales from hundreds of users to tens of thousands with no loss of performance.
How do we move our existing content onto the platform?
You can easily upload existing content in SCORM, video, PDF and presentation formats, and build new content with the Vedubox tools.
How does pricing work?
Standard, Corporate and Corporate Plus packages are offered based on user capacity; request a demo for a quote tailored to your organisation.
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