Communication skills are among the essential skills that affect the success of employees and, therefore, companies in business life. Regardless of our profession or position, we are all in contact with other people at many times in our professional experience.
Emails, presentations, phone calls, meetings, and even short chats while taking coffee from the kitchen are included in this communication circle. According to a survey of 400 companies with 100,000 employees, each company loses an average of $ 62.4 million per year due to poor communication. This is severe damage!
It seems worth the effort to strengthen communication skills with long-term benefits. What do you think?
Essentials of Online Employee Training
At this point, an online employee training platform can make a significant change for you. You can significantly increase your company’s success by creating employee training through a cloud-based online platform.
You can support the training package you offer to all your employees with the same standard, using resources in different formats. Moreover, you can monitor your employees’ progress. Vedubox offers a comprehensive LMS service and advanced technology in online employee training.
But to take the most advantage of this technology, you also need effective training content. What is the sine qua non of efficient communication training?
1. Take advantage of blended learning
The ideal learning model is different for everyone. Moreover, when multiple learning methods are used together, the learning process becomes more efficient and more durable.
You can offer training that makes a difference to all your employees with a flexible online training platform that lets you offer different options. We need to say that training with content to be studied only by watching or reading on the screen will not be strong enough. You can make use of blended learning to enrich your content.
Make sure you include a variety of educational content, such as interactive applications, gamification, live training, and quizzes, during online training. Try to bring a different dimension to your education with face-to-face meetings and workshops whenever possible.
2. Ensure that everyone participates equally in training
More than one party is required to communicate. So, everyone should talk and listen to others for the best communication. Communication training is especially critical for people who hesitate to speak in public or share their ideas with others. As instructors, ensure that all users participate equally.
While motivating those who remain silent to participate, make sure the people you think dominate communication give others time. With practices, encourage the talkative people to listen effectively. Explain to your employees that active listening is as necessary as good speech.
3. Practice written and oral communication
We communicate both in writing and orally in the business world. Help your employees deliver great presentations or develop effective ways to communicate over the phone. The forms of communication that involve speech are issues that need careful study, as it is not always possible to plan the words we utter.
But don’t limit your training to this. Make sure you also mention what to consider when writing an email. The most crucial advantage of communication over text is that it gives the other party a chance to check before forwarding. Explain to your employees the most effective email writing techniques and what to consider while reviewing them.
4. Perform workshops and group work
You can benefit from workshops and group work to help your company’s employees improve their communication skills and strengthen their communication with each other.
In these workshops, you can discuss real agendas or choose topics that you think will be useful. By working together, employees will discover exciting ideas about the company as they get to know one another better.
5. Develop targeted communication skills
Every relationship we establish, especially in the business world, has a professional goal. Realizing sales, increasing employee productivity, effectively transferring new period plans, convincing your boss, and getting positive feedback… these goals may differ.
Try to teach your employees how to communicate in ways that will strengthen their persuasion skills, express themselves clearly, and seem energetic during the communication training.
Besides, giving negative feedback or dealing with them is an integral part of communication in business life. Your employees need to know how to turn these moments into positive ones in the long run.
6. Add practice to theory
You can try role-playing and let people practice contacting people in different positions to improve their communication skills with customers, senior managers, and other colleagues. Technical and theoretical knowledge is essential, but keep in mind that you need to practice and consolidate understanding through case studies.
Which online training platform should you choose?
You can benefit from Vedubox’s rich content technology to boost your company’s success with online employee training programs. Vedubox supports blended learning with a variety of content and formats, such as question banks, gamification, and quizzes. It also offers smartboard and interactive live training.
Vedubox’s multilingual interface can be easily personalized and features that improve training efficiency. The platform can be customized to align with your corporate identity, and training content can be uploaded to the cloud-based system in a minute.
Contact us now to take advantage of Vedubox privileges.
